WORKING HOURS OF OPENNET HELP DESK

Monday – Friday : 7:30AM – 8:00PM
Saturday and Sunday : 8:00AM – 12:00PM
Support 24/7 : 023 86 85 86

E-MAIL

Technical : support@opennet.com.kh
Billing : cus@opennet.com.kh
Sale Support : sale@opennet.com.kh

OUR LOCATION

Phnom Penh – HeadOffice
#49, Street 306, Sangkat Beoung Keng Kong I, Khan Chamkamorn Phnom Penh
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Phnom Penh – Tuek Thla Branch
#30, Street 1019, Sangkat tuek thla, Khan Sean Sok Phnom Penh
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Phnom Penh – Toul Kork Branch
#63-65 , Street VI-13, Sangkat Toul Songke, Khan Russei Keo , Phnom Penh, Cambodia.
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Phnom Penh – Takhmao Branch
#53, Street. National Road 2, Sangkat Derm Mean, Takhmao City, Cambodia. 
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Phnom Penh – Stung Mean Cheay Branch
#8A, St. 217, Sangkat Stung Meanchey, Khan Meanchey, Phnom Penh.
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Phnom Penh – Russey Keo Branch
* Khmer: ផ្ទះលេខ៧២B ផ្លូវជាតិលេខ៥ សង្កាត់គីឡូម៉ែត្រលេខ៦ ខណ្ឌឬស្សីកែវ រាជធានីភ្នំពេញ
* English: 72B, National Hwy 5, Sangkat Kilomet Lek Bram Mouy, Khan Russey Keo, Phnom Penh.
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Sihanoukville Branch
#231 Ekareach street, group 7, Village 2, Sangkat 2, Sihanoukville city, Sihanouk Province
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Siem Reap Branch
# 36 St.6A Banteay Chas, Slorkram Commune, Siem Reap Province
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KampongCham Branch

#80, Preah Bat Ang Duong Street, Veal Vong Commune, Kampong Cham City, Kampong Cham Province
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KampongThom Branch
#546, National Road 6 Street, Kampong Thom Village, Sangkat Kampong Rotes, Steung Sen City, Kampong Thom Province.
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Poipet Branch
Address: National Road No 5, Phum Like 4, Sangkat Phsar Kandal, Poipet City

Sisophon Branch
Address: Korothan Village, Sangkat Ou Ambel, Sisophon City, Bantey Mean Chay Province

Battambang Branch
Address: No-G01, National Road 5, Romchek4 Village, Sangkat Rattanak, Battambang City.
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SURVEY QUESTIONNAIRE

Customer Name (*) :
Contact Number (*) :
Address :
Company Name :
Phone Number (*) :
Email (*) :

We would like you to provide us a few minutes to give some comments on the overall aspect of our staff characteristic and level of satisfaction with our internet service. We will try our best to satisfy your need, as you are always our most valued customer.

Q1. How would you describe your level of satisfaction at this time Opennet in regards to the following issues…
Note : (1. Extremely not satisfy, 2. Very not satisfy, 3. Not satisfy, 4. Neutral, 5. Satisfy, 6. Very satisfy, 7. Extremely satisfy)

1/ Service
Customer service team:
Technical support team:
Sale team:
2/ Quality
Connection quality:
Access/speed:
Ease of connection:
3/ Price
Price of service:
Promotion:
Value-added service :
4/ Payment methods
Payment methods:

Q2. Based on your experience, what do you think about Opennet internet services and staff performance?


Q3. From your point of view, what should we do to improve your experiences with Opennet?



FAQS - QUESTION & ANSWERS

Local speed is the maximum speed in data transfer within the on-net infrastructure of OPENNET OPENNET has been peering with many upstream provider in Hong Kong such as PCCW, HKIX, Facebook, Google, etc… in Vietnam such as VNNIX, VDC, FPT, etc. OPENNET is also a good partner with Sabay in Cambodia in order to serve better for customers to play or download games. Please note that the maximum speed sometimes you can reach with multi-sessions in download/upload.

local  

Fibre broadband, orFTTH, uses an entirely separate type of cable called a fibre optic cable. Each cable is comprised of thousands of individual fibres—each as thin as a human hair—which carry information in the form of light photons as opposed to the electrons pushed down a copper or coaxial cable.

The result? Much faster and much more reliable broadband connections.

Internet ADSL is the next generation after dial-up, with improved speed/performance and more importantly a split in the line allowing simultaneous broadband and telephone connections. These connections can use copper telephone lines or coaxial cables to bring the data into your building. There have been improvements since the launch of ADSL, culminating in the most recent ADSL which offers considerably faster connections.

TECHNICAL SUPPORT

Contact our Technical support
Are you having trouble with your internet connection? Please contact our technical support team for solution. You can contact us by telephone or email.
Our technical support team’s number:


You can also contact our team by filling in this form:

Customer Name (*) :
Phone Number (*) :
Email :
Subject (*) :
Write problem here :

SALES CONTACT

Do you wonder which internet service you should use? Do you wonder which Fiber Optic connection fits better for your company?
Request a free appointment or survey with our sales or technical specialists by filling in the form below, your first journey to vast understanding about secured fast speed fiber optic internet connection is on the way!

Contact our Sales team:
Are you having trouble with your internet connection? Please contact our technical support team for solution. You can contact us by telephone or email.
Our technical support team’s number: